Member price – £195.00 + VAT
Non-member price – £210.00 +VAT

Duration – 1 Day

Who Should Attend Business Writing Skills Training? 
This seminar is aimed at anyone who has to produce documents, reports or agendas as part of their employment. The style of the course is especially suitable for technical staff or front line managers.

Benefits from Attending the Training:

• Save time, effort and money
• Develop more effective and efficient work practices
• Increase customer satisfaction
• Enjoy a better public image

Course Contents:

• Understand the different needs of written communication as compared to verbal communication
• Interpret information and feedback and represent in report form
• Consider the structure of business documents in everyday usage
• Effective listening skills
• Grammar, punctuation and spelling
• Prioritising information
• Producing short notes, memos and emails
• Letter writing to achieve action
• Producing a report

Now available as a virtual course – ring 01709 386200 for further details