Management & Supervisory Training Courses

This course combines the PRINCE2 Foundation and Practitioner levels, equipping you with the knowledge and practical skills to manage projects effectively using the PRINCE2 methodology.

Master the appraisal process to support employee development and improve performance. Learn how to set objectives, give feedback, and create actionable development plans.

Focuses on how leaders can shape excellent customer service through team motivation, setting service standards, and handling escalated issues—ideal for supervisors and managers.

Learn how to lead and support teams through periods of change. This course covers change models, communication strategies, and managing resistance—ideal for managers navigating organisational transitions.

Develop the skills to manage and resolve conflict confidently and constructively. Learn how to identify causes, de-escalate tension, and find positive outcomes for all parties.

Understand what to delegate, how to do it effectively, and how to empower your team while maintaining accountability. A vital skill for any leader.

Perfect for new or aspiring managers, this course covers the core skills of leadership, communication, delegation, and team development—laying the foundation for effective management.

Gain the skills to conduct fair, effective workplace investigations. Learn interview techniques, evidence gathering, and how to handle sensitive situations with professionalism.

Understand the principles of quality management and internal auditing. This course covers the implementation of quality control systems and the auditing process to ensure compliance with industry standards.

Learn about ISO 27001 standards for information security management. This course covers risk management, security controls, and best practices for protecting sensitive business data and ensuring compliance with global standards.

Understand the key principles of environmental management systems (EMS) and how ISO 14001 standards can help businesses reduce their environmental impact. This course covers compliance, audits, and continual improvement.

Train to become a Lifting Operations Instructor. This course covers how to deliver training on safe lifting practices, including planning, execution, and safety checks in various environments.

This comprehensive 10-day course equips candidates with the skills and knowledge to become certified Forklift Truck Instructors. Learn how to deliver effective forklift training while maintaining safety standards

This combined course covers both the foundation and practitioner levels of AgilePM. Learn the key Agile principles and how to apply them to successfully manage projects.